Sample
Sample
[ Ecommerce · Incident-grade alerting ]
Rioiz Sales CRM
Sample
- Noise-aware routing across 30+ channels
- On-call memory with forensic exports
- Entitlement-clear catalog tiers
Live incident card
Checkout latency spike — IN/MUM cluster · p95 4.2s · payments gateway · SLA burn 38%
- Monitor: checkout_latency_p95
- Route: payments-oncall → CX duty
- Memory: prior 3 occurrences linked
Acknowledge
Escalate 
Operations, revenue, education, and service teams route signals through Rioiz every week
[ Product modules ]
Three layers every response playbook depends on
Ingest everything noisy, route with ownership, remember every acknowledgement—matrix rows stay honest.
01Playbook step
Signal ingestion
Threshold, anomaly, percentile, backlog, and custom artefact monitors across Rioiz modules—with suppression guardrails.
Operational outcome
Surfaces tied back to Rioiz catalog SKUs and live module entitlement — without manual reconciliation.
02Playbook step
Duty & escalation
Round-robin rotations, paging policies, blackout windows, severity inheritance, and stakeholder bridging.
Operational outcome
Surfaces tied back to Rioiz catalog SKUs and live module entitlement — without manual reconciliation.
03Playbook step
Operational memory
Acknowledgements, replay windows, RCA templates, and forensic exports tied back to SKUs and artefacts.
Operational outcome
Surfaces tied back to Rioiz catalog SKUs and live module entitlement — without manual reconciliation.
[ Platform features ]
What teams standardise on
Capability deep dives mapped to the entitlement matrix above.
[ Next step ]
Compare plans with entitlement clarity your teams can act on.
Every CTA below feeds into the same pricing and matrix narrative — no drift between marketing and checkout.
[ Delivery fabric ]
Signals reach people and systems—without losing Rioiz context
ChatOps cards, on-call bridges, webhooks, and CRM timelines stay tied to the record—not screenshots.
01Connector
ChatOps stacks
Rich cards with acknowledge, snooze, escalate—deep-linked into Rioiz records.
02Connector
On-call & voice bridges
Escalation trees plus WhatsApp/voice paths where your policy allows.
03Connector
Webhook mesh
Signed outbound connectors for SIEM, ticketing, and bespoke automation—tenant-scoped secrets.
04Connector
CRM & service timelines
Payloads inherit CRM and desk context when those modules are licensed—shared SLA clocks.
Use cases
Use cases that map to your plans
Each pattern ties back to modules and tiers — so marketing, ops, and procurement stay aligned.
[ Entitlement clarity ]
What procurement verifies against the comparison matrix
Matrix rows ladder into pricing tiers below — procurement signs off on the same view your operators see in-product.
| Capability | Ecommerce Starter | Ecommerce Growth | Ecommerce Standard | Ecommerce Business | Ecommerce Enterprise |
|---|---|---|---|---|---|
| Adaptive routing & suppression depth | Limited | Included | Included | Included | Included |
| Business-hour & locale intelligence | Limited | Included | Included | Included | Included |
| Cross-domain correlation workspaces | — | Limited | Limited | Included | Included |
| Forensic-ready exports & evidence packs | — | — | Add-on | Included | Included |
| Global redundancy / DR notification hooks | — | — | — | Enterprise | Enterprise |
[ Pricing plan ]
Simple, Transparent Pricing
Ecommerce Starter
₹499
Launch a production storefront with essentials, CDN, and secure checkout.
- Adaptive routing & suppression depth
- Business-hour & locale intelligence
- Cross-domain correlation workspaces
- Forensic-ready exports & evidence packs
- Global redundancy / DR notification hooks
Ecommerce Growth
₹749
Promotions, multi-location hints, and deeper CRM handshake for scaling GMV.
- Adaptive routing & suppression depth
- Business-hour & locale intelligence
- Cross-domain correlation workspaces
- Forensic-ready exports & evidence packs
- Global redundancy / DR notification hooks
Ecommerce Standard
₹1,000
Cloud-Powered Checkout for Limitless Sales.
- Adaptive routing & suppression depth
- Business-hour & locale intelligence
- Cross-domain correlation workspaces
- Forensic-ready exports & evidence packs
- Global redundancy / DR notification hooks
Ecommerce Business
₹2,999
Regional rollouts with POS connectors, sandbox parity, and export SLAs.
- Adaptive routing & suppression depth
- Business-hour & locale intelligence
- Cross-domain correlation workspaces
- Forensic-ready exports & evidence packs
- Global redundancy / DR notification hooks
Ecommerce Enterprise
₹6,999
Global estates, forensic exports, redundancy hooks, named architecture.
- Adaptive routing & suppression depth
- Business-hour & locale intelligence
- Cross-domain correlation workspaces
- Forensic-ready exports & evidence packs
- Global redundancy / DR notification hooks
Operator console gallery
Product captures that reinforce how this module looks in a live Rioiz workspace.
Incident workspace
Severity, ownership, and Rioiz record context on one surface—fewer tabs during an incident.
Routing & integration mesh
ChatOps, webhooks, and timelines inherit the same payload schema your matrix describes.
Signal & duty depth
Policies, rotations, and suppression ladders stay legible across licensed modules.
Memory & forensic posture
Acknowledgements and export-ready receipts align with tiers—not screenshots.
Incident workspace
Severity, ownership, and Rioiz record context on one surface—fewer tabs during an incident.
Routing & integration mesh
ChatOps, webhooks, and timelines inherit the same payload schema your matrix describes.
Signal & duty depth
Policies, rotations, and suppression ladders stay legible across licensed modules.
Memory & forensic posture
Acknowledgements and export-ready receipts align with tiers—not screenshots.
Our Services
We provide creative solutions to grow your brand. From strategy to design and marketing, we deliver impactful results that matter.
01
Forensic archival locker
Immutable evidence timelines with auditor-friendly exports beyond standard matrix rows.
02
War-room bridge hours
Named incident command coverage for launch weekends and regulatory cutovers.
FAQs
Frequently asked questions
Straight answers about plans, implementation, and how this module fits your workspace.
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Can alerts reference multiple Rioiz modules at once?
Yes — payloads deep-link records so responders stop tab-hopping.
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How do you reduce pager noise?
Suppression windows, dedupe policies, dependency-aware routing, and severity inheritance keep fatigue measurable.
-
What proves acknowledgement for auditors?
Receipts, escalation ladders, and closure timestamps export with SKU-tier semantics.
-
Can we rehearse failover without waking everyone?
Dry-run modes and staged paging policies scale with tier—Enterprise adds rehearsal receipts.
Pre-Built Inner Pages
Complete your website pages in few clicks with our premade pages and template.
